Recently I faced an interesting problem again, that I want to share with you. Should you ever have the same problem, I hope you will find this post and that you can save some time searching for the root cause. There had been a customer call, that Media Manager plays no recording.
A short look into the recordings page seemed to be fine. The system showed all made recordings. But as soon as you clicked the play button the small player window appeared. Unfortunately you couldn’t hear anything. It looked similar to the following picture with the exception that the length of the recording has been shown as zero seconds.Continue reading