Tag Archives: call flow

Use hunt group status in Voicemail Pro call flows

This post describes you how to use the different status of a hunt group (in service, night service, out of service) as a switch within Voicemail Pro call flows.

The challenge

Didn’t you have the challenge that the local users should be able to switch between different ways a call should flow through Voicemail Pro? And wouldn’t it be nice if it were possible to do this through a phone button? And furthermore… shouldn’t it be possible to light the button if a chosen condition is set? And all that from different users and phones?

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