Tag Archives: Voicemail Pro

Use hunt group status in Voicemail Pro call flows

This post describes you how to use the different status of a hunt group (in service, night service, out of service) as a switch within Voicemail Pro call flows.

The challenge

Didn’t you have the challenge that the local users should be able to switch between different ways a call should flow through Voicemail Pro? And wouldn’t it be nice if it were possible to do this through a phone button? And furthermore… shouldn’t it be possible to light the button if a chosen condition is set? And all that from different users and phones?

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Voicemail Pro client 11.1 can’t connect

The Challenge – Voicemail Pro client can’t connect

Recently I deployed a fresh IP Office Anywhere release 11.1 to test some new features. While I tried to connect the Voicemail Pro client I figured out that the login always wasn’t impossible. The client showed me the error message that the client “Failed to connect to server”.

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Call forwarding with Voicemail Pro

You can see Voicemail Pro kind of like a swiss army knife of an IP Office installation. Besides the common functionalities of a voicemail system and those to build automatic assistants, you have the options to read and write several user or group settings.

In this post I will describe you, how you can configure call forwarding for other users using Voicemail Pro. This can be helpful for example for assistants who have to divert the phone of the boss if needed.

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