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In the Tek-Tips IP Office forum I recently read about an issue with the latest update of an IP500V2 to the latest 11.0 FP4 SP1. Upgrade fails and during file transfer you can see a HTTP error message “400 Bad Request”.
User splittingcodec found the reason for the issue and posted a workaround. He found out that some files in the Manager’s MemoryCards folder are empty. The solution was to just add some content to those files. For example just use the file name as content and save the files.
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Those days a customer asked me to create a limited access to IPO for human ressources department to check for used and free extensions. Every time new staff is hired HR decides what extension the new user will get.
The challenge was to find a way to create a security user with that restricted and read read only access. Continue reading →
Did you ever ran into the situation where IP Office hardware died and you had to replace it? And in that situation did you have an actual backup available? For a single site IP500 there are many places to get a backup. If the chassis breaks you will have a backup on the SD card – in the case you will not find a non V2 chassis. If the SD card breaks the running config is stored in the internal flash of the chassis. If you don’t have both of them you will probably have an older config file stored in your Manager folder on your computer.
Considerations for Server Edition solutions
But what about IP Office servers? First of all there is more to save than just the IPO configuration. We have Voicemail Pro and OneX Portal. We probably have contact store and WebLM as well as WebRTC and it’s getting more with every release. Continue reading →