Tag Archives: WebLM

IP Office WebLM – Host ID missing

Zur deutschen Seite wechseln

This is a follow up post to this one: https://blog.fwilke.com/avaya-sbc-weblm-not-working/

Update: I removed the hint that the locale can be changed back to “de_DE.UTF-8” because I got the information that the host ID is generated during boot of the server. So it is probably not the best idea to use a locale different to “en_US.UTF-8”.

Update 2: I added the link to the official solution document provided by Avaya.

The issue

As described in the linked article we came over an issue that after upgrading IP Office Server Edition from earlier releases to 11.0 the WebLM stops doing it’s job. It starts well but is not able anymore to pull the MAC address and to generate the host ID.

This leads into the situation that the WebLM properties page shows exactly nothing:

WebLM Host ID missing
Missing Host ID
Continue reading

Avaya SBC WebLM not working

After about six month of absence from Avaya I recently started to do some support again. My first job was to update a solution of two IP Office IP500 chassis together with two application servers to release 11.0 and the SBC used to connect mobile workers and a new SIP trunk to the latest 7.2 version.

From IP Office Server Edition I heard about issues with the WebLM delivered in release 11 not showing the server properties page. Without the WebLM’s Host-ID it is not possible to generate valid licenses and so IP Office itself will not work. Continue reading